Terms of Sale and Return Policy

Terms of Sale

Please buy only if you agree 100% to our sales terms.

Not returnable once installed: For hygienic reasons, once this product has been installed, it is not returnable.


Return Policy

ProperWash.com is committed to making your shopping experience as pleasurable as possible.

-We will accept returns within 30 days of purchase, only if the item has not been used and installed. The customer will be charged for return shipping and 15% re-stocking fees apply on return.

- The warranty is for 1 year (repairs or replace on models , PW-100 and PW-200 only ).


Items That May be Exchanged

  • Defective Merchandise
  • Merchandise that is the wrong color, size or style.
  • Merchandise that was ordered incorrectly.
  • Merchandise that was not shipped correctly or was mispacked.
  • Merchandise that has not been installed.
  • Merchandise that is being exchanged within the 30 day exchange period.
  • Merchandise that is of equal or greater value.

Defective Merchandise must be exchanged for the same product.


110% Price Guarantee

If you find a lower price within 15 days of your purchase, contact us and we'll refund 110% of the difference.

  • Refund will be issued to same credit card used during check-out.
  • Prices found on auction sites e.g., eBay, don't apply.

We are not liable for any claims in excess of the auction or selling sale value of the item purchased. Including any liability.

For products not being available for use. We will not be liable for lost profits, lost revenue, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any 3rd party except as expressly provided herein. Our sole liability for any claims, whether based in contract or tort, at law or in equity, for any loss or damages arising, resulting from, or connected with the products, and this agreement shall be limited to the lesser of the actual amount of such loss or damages or the purchase price paid by customer for the products that are the subject of the claim. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. In purchasing any Products on this website, you are responsible for the proper use of the product. You agree to use all Products as directed by the manufacturer and you further agree to release, indemnify and hold Proper Wash and all of it officers and employees from all liability for your use or misuse of products purchased from us. You agree that, except as otherwise expressly provided in these Terms of Use, there shall be no third-party beneficiaries to this agreement. These Terms of Use, and any rights and licenses granted hereunder, may not be assigned, transferred, delegated, and sublicensed by you, but may be assigned, transferred, delegated, and sublicensed by Proper Wash without any restriction. Proper Wash may discontinue the website at any time and for any reason, without notice. We may change the Content, operation, or any and all other features of the website at any time for any reason, without notice. We may discontinue or restrict your use of the website at ant time for any reason, without notice.